Privacy policy

Privacy Policy

Last updated: 21/11/2025

1) Introduction

This Privacy Policy explains how Kenshi Blades collects, uses and protects personal information from users of the website kenshiblades.com.

Kenshi Blades is committed to handling your personal information responsibly and transparently, in accordance with applicable United States privacy and consumer protection laws.

By using this website, placing an order, creating an account, contacting us, or subscribing to our communications, you agree to the collection and use of your information in accordance with this Privacy Policy.

2) Business Contact

The business contact for privacy-related requests is:

Kenshi Blades
17 rue de l'Amazone, 44470 Carquefou, France
📧 contact@kenshiblades.com

3) Personal Data Collected

Kenshi Blades only collects personal information necessary for order processing, customer service, website operation, fraud prevention, marketing where permitted, and improving user experience.

The categories of personal information collected may include:

Identification data: name, surname, billing address, shipping address, email address and phone number.
Order data: purchased products, order number, payment method, total amount, billing address, delivery address, order status and delivery information.
Browsing data: IP address, browser type, device type, visited pages, session duration, referring pages and website interaction data, where applicable.
Contact data: messages sent through contact forms, emails, customer support requests, return requests or complaint messages.
Marketing data: newsletter subscription status, communication preferences, consent records and interactions with marketing emails, where applicable.

Kenshi Blades does not intentionally collect sensitive personal information such as health information, religious beliefs, ethnicity, precise biometric data, or similar sensitive categories.

4) Purpose of Processing

Collected personal information is used for the following purposes:

Processing and shipping orders
Managing payments, invoices and order confirmations
Providing customer service and support
Managing returns, refunds, exchanges and complaints
Sending confirmation, tracking, delivery or support emails
Managing customer accounts, if a customer account is created
Improving website performance and user experience
Preventing fraud, abuse, payment disputes and security incidents
Sending promotional offers, only where permitted by law or with your consent where required
Complying with legal, accounting, tax, regulatory or business obligations

No personal information is used for purposes that are incompatible with this Privacy Policy.

5) Legal Basis and Business Purposes

Depending on the context, Kenshi Blades may process personal information for the following legal or business purposes:

Performance of a contract: to process and deliver your order.
Customer service: to respond to questions, return requests, refunds, complaints or delivery issues.
Legal and accounting obligations: to keep records required for tax, accounting, fraud prevention or dispute management.
Consent: for newsletter subscription, optional marketing communications, and certain cookies or tracking technologies where required.
Legitimate business interests: to improve our website, prevent fraud, secure our services and understand customer needs.

6) Data Recipients

Personal information is shared only when necessary for website operation, order management, payment processing, shipping, customer service, analytics, marketing where applicable, or legal compliance.

Personal information may be shared with the following categories of service providers:

Website and hosting providers: website hosting, maintenance, security and technical infrastructure providers.
E-commerce platform providers: services used to operate the online store and manage orders.
Secure payment providers: Stripe, PayPal, Klarna, Apple Pay, Google Pay or other payment providers available at checkout.
Logistics providers: delivery partners, fulfilment centres and shipping carriers.
Email and communication providers: tools used to send order confirmations, tracking emails, support replies or marketing emails where applicable.
Analytics and advertising providers: tools used to measure website performance, advertising effectiveness and user experience, subject to applicable consent requirements.
Legal, accounting or compliance partners: where necessary for legal obligations, fraud prevention, tax, accounting, dispute management or business protection.

Kenshi Blades does not sell your personal information in exchange for money.

If certain advertising or analytics cookies are considered a “sale” or “sharing” of personal information under applicable state privacy laws, you may have the right to opt out as described in this Privacy Policy.

7) Data Retention Period

Personal information is retained only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Data type	Retention period
Order / billing data	Up to 10 years, where required for accounting, tax, legal or business record purposes
Customer account data	Until account deletion request or after a reasonable period of inactivity
Customer support data	Up to 3 years from the last exchange, unless needed for a dispute, refund, chargeback or legal claim
Contact form / email data	Up to 1 year after the last exchange, unless further retention is necessary
Cookies and analytics data	According to the duration set by the relevant cookie or analytics tool, and subject to your preferences where applicable
Newsletter subscriptions	Until you unsubscribe or withdraw your consent

8) Your Privacy Rights

Depending on your state of residence and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include:

The right to request access to the personal information we hold about you
The right to request correction of inaccurate personal information
The right to request deletion of your personal information, subject to legal exceptions
The right to request a copy of your personal information in a portable format, where applicable
The right to opt out of certain targeted advertising, sale or sharing of personal information, where applicable
The right to withdraw consent for marketing communications
The right not to be discriminated against for exercising your privacy rights

California residents may have specific rights under the California Consumer Privacy Act, including rights to know, delete, correct and opt out of certain sale or sharing of personal information, depending on whether the law applies to the business and the processing activity. :contentReference[oaicite:2]{index=2}

To exercise your privacy rights, please contact us at:
📧 contact@kenshiblades.com

Please include enough information for us to identify your request and verify your identity where required.

We will respond within the timeframe required by applicable law.

9) California Privacy Notice

This section applies to California residents where the California Consumer Privacy Act or other applicable California privacy laws apply.

In the past 12 months, Kenshi Blades may have collected the following categories of personal information:

Identifiers, such as name, email address, phone number, billing address and shipping address
Commercial information, such as products purchased, order history and transaction details
Internet or electronic network activity, such as browsing behaviour, device information and website interaction data
Customer support information, such as messages, return requests and complaint details
Payment-related information processed securely by payment providers

Kenshi Blades uses this information for the business purposes described in this Privacy Policy, including order processing, shipping, customer service, fraud prevention, analytics, website improvement and marketing where permitted.

Kenshi Blades does not knowingly sell personal information in exchange for money.

If advertising or analytics technologies used on our website are considered “sharing” or “sale” under California law, California residents may have the right to opt out.

To submit a California privacy request, please contact:
📧 contact@kenshiblades.com

10) Data Security

Kenshi Blades implements reasonable technical and organisational measures to protect personal information against loss, unauthorised access, disclosure, alteration or destruction.

These measures may include HTTPS encryption, SSL certificates, secure payment processing, restricted access to customer data, website security tools, firewalls and secure server infrastructure.

Payment information is processed by secure payment service providers. Kenshi Blades does not store full card details on its own servers.

11) Payment Security

Payment security is a priority for our website.

All transactions are processed by certified payment service providers such as Stripe, PayPal, Klarna, Apple Pay, Google Pay or other payment methods available at checkout.

When purchasing on our site, your payment data is encrypted and transmitted securely using SSL technology.

No full banking or card information is stored on our servers. Payments are handled directly by certified payment partners.

12) Cookies

The website kenshiblades.com uses cookies and similar technologies to:

Ensure proper website functionality
Remember cart, checkout and user preferences
Analyse traffic and website performance
Improve user experience
Measure advertising performance
Personalise marketing content where permitted

During your visit, a cookie banner or cookie settings tool may allow you to choose your preferences, depending on the tools enabled on the website.

You may also manage cookies through your browser settings.

For more information, please see our Cookie Policy where available.

13) Marketing Communications

If you subscribe to our newsletter or agree to receive promotional emails, Kenshi Blades may send you marketing communications about products, offers, updates or related content.

You can unsubscribe at any time by clicking the unsubscribe link included in our marketing emails or by contacting:
📧 contact@kenshiblades.com

Transactional emails, such as order confirmations, shipping updates, account notifications, refund emails or customer service replies, may still be sent when necessary for order management or legal reasons.

14) Children’s Privacy

Kenshi Blades does not knowingly collect personal information from children under 13 years of age.

Our products and services are intended for adults and are not directed to children.

If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete it.

15) Service Providers and Transfers Outside the United States

Kenshi Blades may use service providers located outside the United States, including providers based in the European Union, the United Kingdom, or other countries.

When personal information is transferred or processed internationally, we take reasonable steps to ensure that service providers handle personal information securely and in accordance with applicable privacy requirements.

By using our website or placing an order, you understand that your personal information may be processed in countries other than your country or state of residence.

16) Complaints

If you believe your privacy rights have not been respected, please contact us first so that we can review your request:

📧 contact@kenshiblades.com

If your issue cannot be resolved directly, you may contact your state consumer protection office or state Attorney General’s consumer protection division for guidance. USA.gov provides a directory of state consumer protection offices. :contentReference[oaicite:3]{index=3}

Useful consumer privacy and protection resources:

USA.gov — State Consumer Protection Offices
https://www.usa.gov/state-consumer
Federal Trade Commission — Privacy and Security
https://www.ftc.gov/business-guidance/privacy-security
Better Business Bureau — File a Complaint
https://www.bbb.org/file-a-complaint

17) Compliance with Countries of Sale

This Privacy Policy is intended for customers located in the United States.

Where applicable state privacy laws provide additional rights, Kenshi Blades will handle privacy requests in accordance with those applicable requirements.

In the event of conflicting requirements, Kenshi Blades will aim to apply an appropriate level of protection based on the customer’s location and the applicable law.